Intermedia Contact Center Launch
Starting ahead of Intermedia’s acquisition of Telax — I coordinated cross‑functional efforts between both companies to support the migration of the Contact Center environment to Intermedia’s infrastructure and lay the groundwork for new production pod deployments. In parallel, I provided technical guidance on Intermedia standards for Active Directory, Microsoft SQL Server, VMware, and for other enterprise technologies — helping Telax team quickly adapt to Intermedia’s best practices. ...